Terms & Conditions

Welcome to Santander Concepts. By accessing this website or engaging our services, you agree to the following terms and conditions.

 

1. Scope of Services

We provide residential and commercial construction services including remodeling, metal framing, drywall, insulation, painting, and related work. Each project scope is defined in a written estimate or agreement before work begins.

 

2. Estimates & Pricing

All estimates are based on the information available at the time of evaluation. Pricing may change depending on site conditions, material costs, or additional work requested during the project.

 

3. Payment Terms

A deposit is required before starting the project. Remaining payments follow agreed milestones or completion stages. Delayed payments may result in work suspension.

 

4. Project Timeline

Project timelines are estimates based on scope and workload. Delays caused by weather, material availability, site conditions, or client changes are not considered a breach.

 

5. Changes & Modifications

Any changes to the project scope must be approved in writing. Additional work may affect both cost and timeline.

 

6. Client Responsibilities

Clients must provide site access, approvals, and clear communication. Delays due to missing access or approvals may impact the schedule.

 

7. Materials & Workmanship

We use quality materials and follow industry standards. Minor variations in finish or appearance may occur due to material nature or site conditions.

 

8. Warranty

A limited workmanship warranty is provided after project completion. This does not cover damage caused by misuse, neglect, or external factors.

 

9. Liability

We are not liable for delays or damages caused by factors beyond our control, including natural events or third-party involvement.

 

10. Cancellation Policy

Cancellations must be submitted in writing. Deposits may be non-refundable depending on work completed or materials purchased.

 

11. Website Use

All website content is for informational purposes only. Unauthorized use or duplication of content is prohibited.

 

12. Privacy

Personal information submitted through this website is used only for communication and service-related purposes.

 

13. Governing Law

These terms are governed by applicable local laws. Any disputes fall under the jurisdiction of the relevant courts.

 

14. Updates

These terms may be updated at any time. Continued use of our services indicates acceptance of any changes.

 

15. Contact

Santander Concepts
Phone: 713-817-3509
Email: alex@santanderconcepts.com
Hours: Mon–Fri | 9:00 AM – 5:00 PM